Frequently Asked Questions

Question 1

What makes Ameo Health different from other EHR systems?

Accepted Answer

Ameo Health is an Agentic AI-native EHR with an integrated medical scribe - not a bolt-on solution.

Key differentiators:
• AI orchestrates your entire workflow, not just documentation
• Built-in medical scribe automates notes in real-time
• Intelligent coding suggestions and auto-structuring
• Saves 2+ hours daily on admin tasks
• Designed for speed without sacrificing accuracy

Question 2

How much time can Ameo Health save me daily?

Accepted Answer

Clinicians using Ameo Health report saving 2+ hours per day on administrative tasks.

Time saved through:
• Automated clinical documentation during sessions
• AI-powered patient intake and scheduling
• Smart templates with AI fill-assist
• Automated referral letters and reports
• Intelligent coding suggestions

That's 10+ hours per week back for patient care!

Question 3

What does the Ameo Health EHR system include?

Accepted Answer

Ameo Health is a comprehensive AI-native EHR that includes:

🏥 Patient Management: Demographics, insurance, AI-managed clinical information

🤖 Integrated Medical Scribe: Real-time transcription and note generation

📅 Smart Scheduling: AI-managed bookings, calendars, reminders, and intake

✨ AI Copilot: Drafts letters, reports, treatment plans, coding suggestions

📝 Custom Templates: Your templates, powered by AI for faster documentation

🔗 Integrations: Works standalone or integrates with existing systems

Question 4

Is Ameo Health compliant with privacy regulations?

Accepted Answer

Yes, Ameo Health is designed to support compliance with healthcare regulations including HIPAA, GDPR, and Australian Privacy Principles.

Security features:
• End-to-end encryption in transit and at rest
• Comprehensive audit trails for every action
• Strict role-based access controls
• HIPAA-compliant AWS infrastructure
• Region-specific data storage
• Regular security audits and penetration testing

Question 5

Which healthcare professionals can use Ameo Health?

Accepted Answer

Ameo Health serves all healthcare practitioners, with specialized support for:

Allied Health: Physiotherapy, OT, Psychology, Speech Therapy, Dietetics, Podiatry, Chiropractic

Medical Clinics: General Practice, Specialists, Multi-disciplinary teams

Mental Health: Psychologists, Counselors, Social Workers

Our AI adapts to your specific clinical workflow and documentation needs.

Question 6

How quickly can I get started with Ameo Health?

Accepted Answer

You can be up and running in minutes, not months.

Simple onboarding:
1. Sign up for a free trial (no credit card required)
2. Customize your templates and preferences
3. Start your first session with AI assistance

We provide:
• Dedicated onboarding support
• Training resources and tutorials
• Migration assistance from existing systems

Question 7

Can I try Ameo Health before committing?

Accepted Answer

Absolutely! We offer a free trial with full access to all features.

• No credit card required
• Full feature access
• Real patient sessions supported
• Expert support included

Start your free trial and experience the difference in just one session.

Question 8

Does Ameo Health work on all devices?

Accepted Answer

Yes! Ameo Health works seamlessly across all your devices:

✓ Desktop computers (Windows, Mac, Linux)
✓ Tablets (iPad, Android tablets)
✓ Smartphones (iPhone, Android)
✓ Works in clinic, at home, or on the go
✓ Real-time sync across all devices
✓ No downloads required - works in your browser

Question 9

How does the AI medical scribe work?

Accepted Answer

Our integrated medical scribe uses advanced AI to:

1. Listen: Captures your patient conversation in real-time
2. Understand: Identifies clinical context and relevant information
3. Structure: Organizes into your preferred note format (SOAP, etc.)
4. Generate: Creates comprehensive, accurate documentation
5. Review: Presents editable draft for your approval

All in seconds, with full edit capability and audit trails.

Question 10

How reliable is the AI transcription?

Accepted Answer

Our AI achieves industry-leading accuracy:

• Handles diverse accents and speech patterns
• Medical terminology recognition
• Context-aware corrections
• Continuous learning and improvement
• Always editable before finalizing

Clinicians report spending 80% less time on documentation edits.

Question 11

What support is available?

Accepted Answer

We provide comprehensive support to ensure your success:

🎯 Onboarding: Dedicated specialist for setup and training
📚 Resources: Video tutorials, guides, and best practices
💬 Premium Support: Our support team is available 12/7
🚀 Updates: Regular feature releases and improvements
👥 Community: Connect with other Ameo Health users

Contact our team for personalized assistance.

Features

Agentic AI EHR

Integrated Medical Scribe

AI Copilot

Appointments & Intake

PMS Integration

Use Cases

Physiotherapy

Occupational Therapy

Psychology

General Practice

Multi-Disciplinary Clinics

Get Started

See Ameo Health in Action